Follow Up
with USCIS

The USCIS website provides an online case status tool that allows you to track the progress of your application. You can enter your receipt number to get real-time updates on the status of your case.

Create a USCIS online account to receive notifications and updates on your pending applications. This account allows you to manage your applications, receive alerts, and communicate with USCIS.

USCIS has a National Customer Service Center that you can call to inquire about your case. Call 1-800-375-5283 to speak with a customer service representative. Be sure to have your case receipt number handy when you call.

InfoPass appointments used to allow in-person visits to local USCIS offices for case inquiries. However, as of my last update in September 2021, USCIS has been transitioning away from InfoPass appointments in favor of other communication methods.

You can email USCIS at the email address provided on their website for general inquiries or to request updates on your case. Responses may take some time.

In certain cases, you might consider reaching out to your U.S. Senators or Representatives to inquire about your case on your behalf. They can contact USCIS's Congressional Liaison office for assistance in resolving issues.

USCIS has an Office of the Citizenship and Immigration Services Ombudsman that can assist individuals in resolving complex case issues. They provide guidance and help escalate cases that have been pending for an extended period.

If you have previously contacted USCIS and have not received a response within the expected timeframe, you can submit a Case Inquiry Follow-Up Request through the USCIS Contact Center.

If you're working with an immigration attorney or an authorized representative, they can follow up on your behalf and communicate with USCIS on case matters.